Milestones
Maureen Gray founded KBM in 1981, providing a fresh approach to the commercial janitorial industry. Over the past 30 years KBM has grown to become an award-winning building services contractor, specializing in sustainable janitorial and maintenance solutions.
We're pleased to share a few highlights from KBM's rich history:
1997–2001 |
KBM employs sustainable green cleaning methods. The tenant improvement and construction division launched, servicing commercial offices, business parks, retail centers, high tech, HOA’s and biotech facilities. KBM Facility Solutions added a full-service floor division, which offers maintenance, restoration, and installation for all kinds of flooring. KBM management team attends ManageMen® Janitor University™. |
2002–2003 |
KBM transitions into using ManageMen's Operating System One (OS1), a 100% sustainable cleaning process, and switches to Green Seal GS-37 approved chemicals. |
2004 |
KBM receives the distinguished Better Business Bureau's Finalist Award for Marketplace Ethics. KBM exceeds $1 million in monthly sales. 32 members of KBM management graduate from Managers As Motivators Academy. Annual customer surveys and focus groups are launched and proved to be a huge success with satisfaction rates increasing steadily. Employees are rewarded with ongoing profit sharing plan. |
2005–2006 |
KBM joins the San Diego Chapter of the United States Green Building Council. KBM establishes relationship with the Service Employees International Union (SEIU), which increases benefits to those employees assigned to union sites. KBM celebrates its 25th anniversary by hosting events for employees, vendor partners, and clients. First (OS1)® Boot Camp is complete with 22 KBM graduates. KBM expands service into Los Angeles and Orange Counties. Best Practice benchmarks are established and progress audits are scheduled for 2007. |
2007 |
KBM implements 3rd-party audits as part of our sustainable cleaning program, and baseline audits are performed at client facilities. The KBM (OS1)® training room is complete. |
2008 |
KBM merges with Moore Maintenance and Janitorial Services, a Certified Minority-Owned Business Enterprise founded in 1983 by John Moore and Scott Brill. KBM expands to provide janitorial and facility maintenance services throughout the United States and Canada. KBM grows its hospitality cleaning services division through the acquisition of Knightly Building Services LLC. |
2009 |
Four of KBM’s accounts become (OS1)® Green Certified. KBM helps Houston aerospace client achieve LEED-EB Certification |
2010 |
KBM succeeds in achieving (OS1) Green Certification for ten client accounts. |
2011 |
KBM celebrates its 30th anniversary. Real-time inspection and service request client portal launched. |
